Terms & Conditions

  1. Our photos here are for illustration purpose only. The products purchased may differ slightly from the photos due to different monitor calibration and lighting conditions.
  2. Please note that installation should only be carried out by a qualified person(s); Warranty will be voided should there be any improper installation and/or handling of our products.
  3. Afterglow provides 6 weeks warranty upon delivery/ collection; warranty covers flaws and imperfections pertaining only to functionality issues.
  4. In the case of an isolated event which the product is not in working condition within the warranty tenure, do email us at hello@afterglowsg.com with your order number.
  5. Full refund only applies in the event that one-to-one exchange is unavailable.
  6. Afterglow reserves the right to any claims of defects for products.

Delivery Policy

  1. Delivery costs will be charged separately; such additional charges will be clearly state in the checkout page from our website.
  2. Upon receiving the product, the customer or receiver shall inspect the item(s).
  3. Should there be any issue and/or defects, please write in to hello@afterglowsg.com with photos attached within 48 hours. Our team will response within 3 working days.
  4. Please note that once an order is delivered, it is deemed that the order has been received in good order after 48 hours.
  5. Delivery time may vary according to availability and subject to any delays resulting from shipment and postal delays or force majeure for which we will not be responsible.